Delivery Information

We use FedEx, UPS & USPS Ground to ship your products. Our shipping location is in Southern California. If you order over the weekend or on a holiday, your order will ship the next business day, so take that into consideration when calculating delivery.

When your order leaves our facility, we make sure that it is in the best condition. We are not responsible for damages that occur during shipping. If your shipment is lost or damaged, please contact the carrier with your tracking number.

We are not responsible for packages left unattended or outdoors. If you would like to customize your delivery options, sign up for UPS My Choice. 

Hot temperatures may affect some products, notably chocolate bars, during shipping or if left outdoors. (Be sure to ship your products to an address where your package will be brought inside immediately, or contact your carrier to schedule a time when you will be available.) 

If your order containing chocolate  has been in the heat - unpack carton contents without touching individual bars, allow several hours to come to room temperature, or place boxes in your refrigerator for about an hour. They will re-harden and suffer no loss of nutrition. 

Orders placed by 2:00 PM Pacific Time Monday through Friday are usually shipped the same day. Orders placed after 2:00 PM PST will be shipped the next business day. 

Orders placed on Saturday and Sunday will ship on Monday.

Holiday orders are shipped on the first business day after the Holiday. 

All orders over $99 within the contiguous 48 United States will get FREE SHIPPING!